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severence
Member

Security Question

Hello,

So my brother is trying to log in to his account and when he puts his security question answer the answer is being rejected. He even tried to change his password and the security answer but after he changed his password succefully and logged in, the system is not accepting his security answer.

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi Mila,

 

Please send me a PM(click on my name) with your brother's email address associated with his account and one of our agents will reach out to him directly via email to assist him. Thank you.

~ Bojan
Upwork
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