Nov 16, 2018 09:15:46 AM by Mila B
Hello,
So my brother is trying to log in to his account and when he puts his security question answer the answer is being rejected. He even tried to change his password and the security answer but after he changed his password succefully and logged in, the system is not accepting his security answer.
Nov 16, 2018 09:45:33 AM by Bojan S
Hi Mila,
Please send me a PM(click on my name) with your brother's email address associated with his account and one of our agents will reach out to him directly via email to assist him. Thank you.