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Community Member

Security Questions didn't match

The security questions I have entered is showing incorrect now. Is there any way to reset the security questions?

Community Member

Hi Md. Hannan,


I looked closely at your account and confirmed that the security question options on your Two-step Verification were not enabled. You may set up a security question by going to Settings> Password & Security> Enable the Security option here.


Let us know if you need further assistance. Thank you for reaching out!


~ Arjay
Community Member

If you're having trouble with your security questions on Upwork and need to reset them, you can follow these steps:

  1. Log In to Your Upwork Account: Go to the Upwork website and log in to your account using your username/email and password.

  2. Access Security Settings: Once logged in, navigate to your account settings. You can usually find this by clicking on your profile picture or username at the top right corner of the screen and selecting "Settings" or "Account Settings."

Why post inaccurate information after the moderator has provided the correct information?

Community Member

Why are you spamming the forum with this ChatGPT stuff?


Don't you have better things to do?

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