moroz475
Member

Security question and answer

Hello

 

I want updating my security question and answer, but the message (with reset link) does not come to my mail

I click Button "Forgot your answer?" on the page https://www.upwork.com/UserSettings/account-security/forgot-security-answer

 

And I check my inbox (mail.ru) for an email, But I do not see an email with a link and instructions for updating my security question and answer. I also checked the spam folder

 

How to update my security question and answer?

2 REPLIES 2
kochubei_valeria
Community Manager
Community Manager

Hi Anton,

 

Could you please try resending the security question reset link to your account? You should receive the email this time but let me know if you don't.

 

Thanks!

~ Valeria
Upwork

Thank you very much. Now I got the link