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Select the "Add Connects" button to continue. Unable to add connects to my account.

pushprajmaraje
Active Member
Pushpraj M Member Since: Feb 21, 2018
1 of 26

Unable to add more connects in my account, after purchase it always prompts to (Select the "Add Connects" button to continue.) and but no amount is deducted from bank. Please help, unable to place proposals since 2 months.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 26

Hi Pushpraj,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists.

 

Thank you!


~ Bojan
Untitled
pushprajmaraje
Active Member
Pushpraj M Member Since: Feb 21, 2018
3 of 26
The problem didn't resolve even after clearing cache or login using another
browser. Please resolve this issue.
Thank you.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 26

Hi Pushpraj,

 

We'll have one of our agents reach out to you via a support ticket to assist you with purchasing Connects. 

 

Thank you for your patience.


~ Bojan
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ramcharanyadav
Active Member
ramesh k Member Since: Oct 3, 2018
5 of 26

Hi sir,

 

I am Facing same issue. please resolve Thank you

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
6 of 26

Hi Ramesh,

 

I checked and it looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.

 

~ Nikola

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pushprajmaraje
Active Member
Pushpraj M Member Since: Feb 21, 2018
7 of 26
Okay, I will check it out.
82c83ead
Active Member
Amrit Pal S Member Since: Nov 6, 2020
8 of 26

Hi

Also dealing with same problem;please resolve my issue

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 26

Hi Amrit,


Could you please login with another browser and select the bundle you would like to purchase. Once you`ve done this, click on the green button Buy Connects. 
If you`re still experiencing the same problem, let me know here. Thank you.


Untitled
82c83ead
Active Member
Amrit Pal S Member Since: Nov 6, 2020
10 of 26
Sorry but I again dealing with same issue even I tried different browser to
login. Kindly please resolve this issue.
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