Hi Upwork community
I am trying to verify my ID before Upwork disables my account.
The selfie camera method gives an error message after I try take a picture.
I've tried on both my laptop and my cellphone but both of them give the same message.
It says "We are having some techincal probelms".
I need to verify it ASAP can someone please advise how I can proceed.
I tried to take the required selfie for the visual verification, but it keeps saying " We are having some technical problems. Please try again or choose another method". I tried a few times both with web and mobile camera, but no luck. Could you help me with this?
Could you please share more details about the problem you`re experiencing so that we can assist you further? I would recommend logging in via Firefox to complete your verification. Thank you.
Thank you for the follow up, Kimjun.
I will escalate your concern to our team and one of our team members will assist you further on your ticket with number 30426093.
We will begin collecting GST/HST and QST numbers from clients and freelancers who are registered for Canadian Tax purposes. Learn about the steps to take before Canadian tax collection starts.Learn More
Join the conversation and hear thought-provoking stories shared by freelancers from around the world about building successful businesses and redefining the meaning of "workday" for themselves.Learn More
Learn top tips and best practices to showcase your Project Catalog offerings. Gain helpful insights to propel your projects and get them in front of more clients.Learn More
We are beta testing a new way to help you stand out to clients. Now you can optionally bid additional Connects to appear in one of three promoted slots pinned to the top of clients' proposal managers.Learn More