Setting up a payment method

[drahmadtalhaazam]

I was setting up my payment method yesterday. Submitted all my details but name on my profile has Dr. In it. So it differs from the name on my bank account. Can anybody confirm how this issue can be resolved. UPWORK Support is not replying

[JoanneP]

Hi Ahmad,

I checked your account, and it looks like you have already requested a name change. Upon checking, I can confirm that your request has already been approved. As for your payment method, for security reasons, your new payment method will become active in three calendar days. 

[drahmadtalhaazam]

Can I add dr to my name after my account gets authorized

[JoanneP · Accepted solution]

Hi Ahmad,

You will need to update your name again following the same steps to update your name. If in case our team requires any additional information from you, they will reach out to you directly. 

[drahmadtalhaazam]

Can you please check if my payment method is active or not?

[AndreaG]

Hi Ahmad,

Yes, your payment method is active.

[drahmadtalhaazam]

Will you kindly check mine?