Setting up payment methods

[afc1a5e6]

I am having trouble adding a nz account number into Direct to local pay method? It is asking for an 8 digit account number and a 4 digital suffix. That is not how NZ accounts are set?

[AveryO]

Hi Jordan, 

Could you please confirm the bank you are trying to set up in your payment method so that I can look into this further?

[afc1a5e6]

Hi there,

Yes.

It is ANZ

My brand address is:
**Edited for Community Guidelines**

[AveryO]

Hi Jordan, 

I found this online for general NZ bank account numbers. I also found this help article from ANZ's website although I think this is for AU accounts. Please let us know if none of these solves your issue so that we can assist you further. 

[afc1a5e6]

Thanks for this, however that is not the issue - I am aware of how our
country accounts work.

The issue is I can't input into the site.

[image: image.png]

[afc1a5e6]

Sorry - here is the image

[AleksandarD]

Hi Jordan,

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[afc1a5e6]

Thank you 🙂

[25615868]

Hi There - I'm experiencing the same issue as this person. 
When trying to set up payment details as a freelancer, it asks for a specific bank account format that isn't compatible with NZ account numbers so it won't register my account. 

[AleksandarD]

Hi Melissa,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.