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emma_mob
Community Member

Settings -> Get paid -> Account balance is $0, though I've been paid

The client has approved milestone, and when I just view my profile, there's mentioned that I've earned $200 etc. But when I visit Settings -> Get paid section, I see that my account balance is $0 and, of course, I can't withraw the money. Why is this like that?

ACCEPTED SOLUTION
AleksandarD
Community Manager
Community Manager

Hi Emma,

 

Thanks for reaching out to us. Payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. For more information, please check out the Reports > Overview > Pending page and this help article.

 

Thank you.

~ Aleksandar
Upwork

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3 REPLIES 3
sherali1833
Community Member

Don't Worry About That 

Upwork takes Some Times To Release Your Money In Some Days Your Money Will Be In Your Account 

kirnazdogan
Community Member

Good things take time.

AleksandarD
Community Manager
Community Manager

Hi Emma,

 

Thanks for reaching out to us. Payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. For more information, please check out the Reports > Overview > Pending page and this help article.

 

Thank you.

~ Aleksandar
Upwork
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