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Emma's avatar
Emma V Community Member

Settings -> Get paid -> Account balance is $0, though I've been paid

The client has approved milestone, and when I just view my profile, there's mentioned that I've earned $200 etc. But when I visit Settings -> Get paid section, I see that my account balance is $0 and, of course, I can't withraw the money. Why is this like that?

ACCEPTED SOLUTION
Aleksandar's avatar
Aleksandar D Community Manager

Hi Emma,

 

Thanks for reaching out to us. Payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. For more information, please check out the Reports > Overview > Pending page and this help article.

 

Thank you.

~ Aleksandar
Upwork

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3 REPLIES 3
Sher's avatar
Sher A Community Member

Don't Worry About That 

Upwork takes Some Times To Release Your Money In Some Days Your Money Will Be In Your Account 

Dogan's avatar
Dogan K Community Member

Good things take time.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Emma,

 

Thanks for reaching out to us. Payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability. For more information, please check out the Reports > Overview > Pending page and this help article.

 

Thank you.

~ Aleksandar
Upwork