Hi Jean and Nichola,
Yes, you can share your contact information as well as the link to your website in your cover letter now. Note however that providing contact information in job postings and freelancer profiles as well as suggesting to complete payments outside of Upwork are in violation of the Policies.
Hey Valeria .. i am having a very hard time with this issue . and contacting upwork support through live chat made it even more confusing for me.
Today i contacted live support to ask them if its owkay to include a behance link ( contains my visual media folio ) in the cover letter that i send to potential clients.
This is what i heard back, " Please be advised that it's not advisable to include the website link or portfolio link on the cover letter. "
This is really messy.
I really cant develop a clear picture of this thing. Too much confusion surrounding this topic.
I dont want to learn this in a odd way where i get a mail telling me i was violating policies.
Could you comment on this ?
Can you, please, update the answers, since TOS could have changed for these years?
1) is it allowed to send our website url in cover letter when our team member comunicates with a potential client?
2) is it allowed to send our corporate email in a cover letter when our team member comunicates with a potential client?
3) can we post our website url in agency profile in section "agency overview"?
4) is it allowed to send our website url and/or email while we communicate with a potential customers via messages?
The only negative answer to your questions is on question number 3), supposing there is contact information on your website.
You can include links, emails and share your website in your proposals, cover letters or interview stage via messages, but please do review these tips in order to work safely on Upwork!
@Valeria K wrote:
There were changes in our Policies a couple of months ago that allowed freelancers to provide their contact information when they apply. It is still not allowed to share contact details on freelancers' profiles.
Really, when? Why does oDesk view it as a poor use of time to inform its userbase about such important changes? I don't get it.
2 . https://community.upwork.com/t5/Freelancers/Sharing-website-url/m-p/83373/highlight/true#M36929
So yes, you can share your website with a direct contact form. Valeria said it above.