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Sheer wastage of Connects

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
41 of 47

Hi All,

 

I would like to confirm that a job is closed automatically if there is no activity for more than 30 days. The client is notified if a job is about to expire and they can choose to keep it open by updating or editing it. Connects are returned if a job is cancelled either by Upwork or the client. Connects used to apply to a job that expired will not be returned because by the time it expires, it will be a new cycle and freelancers' connects will be refreshed anyways.

 

Additionally, note that we do conduct clients' performance reviews and the Hire Rate is one of the most important metrics we consider.

~ Valeria
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Community Guru
Stephen R Member Since: Jun 19, 2015
42 of 47

Thank you Val.

 

Can you tell us what the Average hire rate is?

the Hire Rate is one of the most important metrics we consider.

 

1 in 30 jobs?

 

Thank you.

 

Community Guru
Douglas Michael M Member Since: May 22, 2015
43 of 47
Stephen,

I hope you have noted the distinction between canceled and expired in Valeria's note.

Best,
Michael
Community Guru
Suzanne N Member Since: Aug 15, 2012
44 of 47

@Douglas Michael M wrote:
Stephen,

I hope you have noted the distinction between canceled and expired in Valeria's note.

Best,
Michael

Michael,

 

Thank you, this was the point I was trying to get across. I know I get a bit long winded Smiley Tongue 

Community Guru
Stephen R Member Since: Jun 19, 2015
45 of 47

I hope you have noted the distinction between canceled and expired in Valeria's note.

 

I hope i do but could you please explain? Am I missing something?

Expired jobs will be returned most likely in another connects cycle?

Canceled jobs return connects right away?

 

Thank you

Community Guru
Fergus M Member Since: May 23, 2015
46 of 47

"Expired jobs will be returned most likely in another connects cycle?"

 

The connects used on expired jobs won't be returned at all.

If liberty means anything at all, it means the right to tell people what they do not want to hear.― George Orwell
Community Guru
Suzanne N Member Since: Aug 15, 2012
47 of 47

@Stephen R wrote:

I hope you have noted the distinction between canceled and expired in Valeria's note.

 

I hope i do but could you please explain? Am I missing something?

Expired jobs will be returned most likely in another connects cycle?

Canceled jobs return connects right away?

 

Thank you


 Connects used to apply to a job that expired will not be returned because by the time it expires, it will be a new cycle and freelancers' connects will be refreshed anyways.

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