Aug 3, 2020 11:55:14 AM by Jay S
Aug 6, 2020 12:44:22 AM by Goran V
Hi Jay,
Please keep in mind that when a refund request is sent, you will have 7 days to respond. If no actions are taken from your end, the funds will be returned to the client.
If you decline the request, a dispute will be opened with our dispute team. To learn more about our dispute process check out this Thread. If you have any additional questions, feel free to follow up here. Thank you.
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