To ensure trust and quality of our marketplace, we can only approve testimonials from clients where we have sufficient evidence that the contact information is valid. In this case, we may not have been able to find sufficient information. You can try requesting another from a different client.
The testimonial feature is not rolled out to all freelancers. Only freelancers who are part of the test (can see the feature on their end) can add testimonials to their profiles. Once the feature is expanded you will be able to view it on your profile as well. Thank you.
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