Thank you for patiently waiting as our team looked into this further, and I'm sorry to learn that this experience has inconvenienced you. I can see that three testimonials are already displayed, while two are waiting for a response from your client. The testimonial in question is now displayed on your profile.
If you need further assistance with this, please don't hesitate to update this thread so that our team can assist you.
I am completing the client testimonial form but the client doesn't have a LinkedIn address. This will not allow me to submit the other details of the client. Please assist.
I submitted a request for a testimonial from my main client I had outside of Upwork before I joined. I used their Linkedin profile, and also one of their work email addresses. But they never recieved the request. And now it is still pending. Can I get the request removed so I can send it again?
I also sent them another request but used their gmail address but it was rejected. I am guessing because (Think) I used their gmail, not work address.
I can't send them the original request again as it just says I have already sent a request to this client.
How can I fix this?
Our team will resend your testimonial as soon as possible and I would recommend to ask your client to check their junk and spam folders for any emails from our end.
Regarding the second one, could you please confirm if you have received any errors on your end? If yes, can you share the text of the error? Thank you.
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