We checked with the team and it does look like your client should've received the email already. Could you please confirm with them if they've checked their spam/junk folder in case the email was sent there?
Thanks, Jason. I can confirm you included the correct email address when submitting your request. Your client may also try whitelisting or allowing emails from Upwork so that their email provider doesn't filter them out.
I sent" request testimonial" to my client that we worked together,
but he doesn't receive it. I want to resend it to him.
But can not, upwork shows you have already sent it.
I need resend it to my client for testimonial.
Please help me with it.Thank you.
Thank you for your message. Could you ask the client to search for the words “has requested a reference” in their inbox to see if it went to their spam folder. Feel free to message us if you need further assistance.
Learn more about our awesome Community member Andrei!Learn More
Over the next few weeks you may notice changes to Job Search filters that include the option to filter jobs by an hourly rate range and filter for jobs requiring multiple freelancers.Learn More
We are excited to share a new offering to enable freelancer job referrals (beta). This will provide the option to refer another freelancer on Upwork when you decline a job invite.Learn More
Having a professional profile is essential to attracting clients, highlighting your skills, and winning projects. Come and learn how to make your profile stand out on Upwork!Learn More