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Showcase your past experience with testimonials - FEEDBACK

Active Member
Roland U Member Since: Nov 17, 2020
601 of 773

Does anyone know how long it is normal to have to wait before a testimonial is approved by Upwork?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
602 of 773

Hi Roland,

 

Unfortunately, due to the high number of testimonials we receive, we cannot expedite your request. While the quoted review time is within 10 days, please know in most cases we complete our review within 5 days. We truly appreciate your patience through this process! Thank you.


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Active Member
Roland U Member Since: Nov 17, 2020
603 of 773
Hi there.

Sorry, but can you clarify? Do you mean that my testimonial will not be approved at all, or that it may not be approved for 10 days?
Moderator
Goran V Moderator Member Since: Mar 24, 2017
604 of 773

Hi Roland,

It can take up to 10 days for the review on your testimonial to be completed, thank you.


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Active Member
Roland U Member Since: Nov 17, 2020
605 of 773

OK, great - thanks Goran. That's what I wanted to know.

Active Member
Ivy V Member Since: Sep 28, 2020
606 of 773
My client can't seem to find the link that has been sent to his LinkedIn account regarding non-upwork client testimonials.

Where can he find it? How long would it take for my client to receive the link?

Please help.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
607 of 773

Hi Ivy,

 

Your client should receive the email with the request you sent to them. Feel free to reach back to us if you need any further asssitnce.

 

Thank you!


~ Bojan
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Active Member
Hemashree B Member Since: Oct 31, 2020
608 of 773

I have requested a testimonial to my previous client which is outside upwork but he has not received any request for testimonial. On my account it shows awaiting for feedback.

Moderator
Nikola S Moderator Member Since: Jul 2, 2020
609 of 773

Hi Hemashree,

 

Updated to correct information:

 

Thank you for reaching out to us. We have resent a new testimonial request to your client. Could you please check if they have received the email now? Please let us know if you need our further assistance. 

 

Thank you,

~ Nikola

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Active Member
Hemashree B Member Since: Oct 31, 2020
610 of 773
There was a mistake from my side the EMAIL ID was wrong.
So what should I do now. Should I request a new testimonial or do you
suggest something else?

Thank you
Hemashree
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