Sign up membership plan error

[jinjavaworker]

When i try to sign up got free membership plan, i get your account is limited error, how can i fix this issue ?

[aocumen]

Hi Jineesh, 

I've notified the Customer Support team about the limitation to your account. They will reach out to you directly and create a ticket on your behalf. 

[ahmedabdalla77]

When i try to sign up in free membership plan, i get your account is limited error, how can i fix this issue ?

[tinker_bell3]

Hi Ahmed,

I see here that our team has already reached out to assist you. Please respond to the email so that the team member assigned to your case will be able to help you. Thanks!

[ahmedabdalla77]

Hi Joanne,

I was have 2 issues :
" 1 -Account verified;
2 - Sign up membership plan error "
First issue was solved from 2 days ago, but the second one didn't fix and i emailed support team and i didn't got any reply untill now

[joanbonjoc]

Hi Ahmed,

Our support team will get in touch with you on your issue since the ticket has been created. Please bear with us in the meantime.