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So Upwork, this security breach?

Community Guru
Isabelle Anne A Member Since: May 19, 2014
21 of 60

@Lena, where exactly will you post the official response to this issue? In the Announcement section or in these threads? It should also be posted on the site and social media pages.

 

I recall a similar security issue happening a while ago (people being logged in as someone else). Does anyone else remember that?

Community Leader
Michelle S Member Since: Jun 23, 2017
22 of 60
Two people in the last 24 hours have reported on this message board that their accounts were “hacked.” Does this have anything to do with the security breach? Two isn’t many considering how widespread the problem seems, but also, after searching, hacked account reports aren’t very common on this board.
Community Guru
Wendy C Member Since: Aug 24, 2015
23 of 60

Trying to reset passwords > it seems that Upwork is having 'issues' confirming our passwords ... which makes it impossible to change passwords.

 

What the he// else can go wrong????

Community Guru
Phyllis G Member Since: Sep 8, 2016
24 of 60

I changed my password yesterday morning, and couldn't find anything amiss in my settings. But this whole thing remains deeply troubling, esp since UW's response (as usual) is evidently to hide while hoping it blows over.

Community Guru
Joseph C Member Since: Jan 22, 2016
25 of 60

Mods,

 

It is past a reasonable time for us to get a clear answer on this issue of a security breach.  Just changed my password.

 

Joe

 

 

Joseph M. C. ,P.C., CPA/ABV
Community Guru
Virginia F Member Since: Feb 15, 2016
26 of 60

Joseph C wrote:

Mods,

 

It is past a reasonable time for us to get a clear answer on this issue of a security breach.  Just changed my password.

 

Joe

 

 


Upwork first showed it's lack of respect in the way we were ignored when the whole "talent specialists hiding our bids" fiasco was revealed. I guess we shouldn't be too surprised at the same lack of respect we're experiencing here with this much more serious issue.

Community Guru
Nichola L Member Since: Mar 13, 2015
27 of 60

Questions: Did this only involve freelancers or were clients affected too? Was there an interchange of data at some point? In particular, were freelancers who are also clients compromised? 

 

 

Community Leader
Michelle S Member Since: Jun 23, 2017
28 of 60
I also changed my password yesterday and didn’t have issues. Nor did I see anything wrong with my account. However, I haven’t tried logging in today.
Community Guru
Wendy C Member Since: Aug 24, 2015
29 of 60

And the system is still telling me my current password is incorrect ONLY when I try to change it.  I can log in without a hitch.  

 

Being told to contact CS is beyond laughable ....

 

Repeating - what the he// is going on and why have there been no updates on the security breach?

Active Member
Emmanuel A Member Since: Feb 13, 2019
30 of 60

Just discovered this issue, thanks to this thread.

 

So now I have a few questions:

As a publicly listed company, what is the requirement for Upwork to notify not only the affected users but also their investors and the markets ?

 

When did this happen ? Because under GDPR, when a data breach occurs, the local data protection authority and all affected data subjects must be notified within 72 hours.

Fines, at least the most expensive, being up to the greater of 20mln Euros or 4% of total revenue.

 

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