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fariskhan21
Community Member

Someone login into account from different location

Hello, someone login into my account from NY and i was in UAE plus that person changed my account details for transaction. what should i do ?

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petra_r
Community Member


Faris K wrote:

Hello, someone login into my account from NY and i was in UAE plus that person changed my account details for transaction. what should i do ?


Probably someone much closer to you logged in from the same location you're at with a NY VPN.... That person had your log in details, so was unlikely to be far away unless you fell for a phishing scam.

 

If you still have access to the account, change password, change security question and set up 2 step verification.

 

If not, contact Support very, very quickly.

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5 REPLIES 5
petra_r
Community Member


Faris K wrote:

Hello, someone login into my account from NY and i was in UAE plus that person changed my account details for transaction. what should i do ?


Probably someone much closer to you logged in from the same location you're at with a NY VPN.... That person had your log in details, so was unlikely to be far away unless you fell for a phishing scam.

 

If you still have access to the account, change password, change security question and set up 2 step verification.

 

If not, contact Support very, very quickly.

thankyou soo much 🙂

82abf465
Community Member

Hi, Please advise me that someone is login into my account multiple times even though I changed my password. please let me know how can I solve this issue.

petra_r
Community Member


Fuzail A wrote:

Hi, Please advise me that someone is login into my account multiple times even though I changed my password. please let me know how can I solve this issue.


How do you know? Are you sure?

 

If so, then your whole system is compromised, your computer, your email, everything.

82abf465
Community Member

Yes, I am sure I got emails from Upwork that someone login to my account from Rawalpindi, Pakistan. And it happened 2 times, so I changed my password but now he login again. Kindly guide me on what should I do?

 

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