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sushmitasharma
Community Member

Sorry, we were unable to save your application. We were unable to process your proposal due to missi

I am getting this error when I am trying to submit any proposal.

 

Sorry, we were unable to save your application.

We were unable to process your proposal due to missing address information. Add your full address.

 

Any idea how to rectify this.

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Sushmita,

 

Thank you for reaching out to us. I checked this for you and looks like some of the fields under your address information are still not filled. Please, clear your cache and cookies and/or try to use a different browser to log in to your account and fill all the fields under your location information

 

If the issue persists after this please let us know and our team will assist you further.

 

Thank you!

~ Bojan
Upwork
sumit2530
Community Member

I have same problem and I have done everything as per your instruction but still same error. Please help me

BojanS
Community Manager
Community Manager

Hi Sumit,

 

There can be various reasons why the proposals weren't saved, such as the client closing the jobs or making it private. Unfortunately, unless the proposals are recorded on Proposals page or Connects History, we can't check or restore them. Feel free to submit new proposals.

 

Thank you!

~ Bojan
Upwork
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