Sorry, we were unable to save your application

[liibra]

i am trying to submit proposal but system alerts with the following error:

"Sorry, we were unable to save your application.
You've reached the maximum number of tries for Uploading your ID. Please contact customer support."

can someone tell me how to resolve this issue.

[tinker_bell3]

Hi Rashid,

We're sorry to hear of the trouble you had. Please clear your cache and cookies and try a different browser. If you are still having the same issue, please let us know. You can also send me a PM with more information including a screenshot of what you are seeing from your end. Thank you!