May 26, 2023 12:07:55 PM by Donald H
I am signing up as a freelancer. While inputting my certificate, it said "Saving" for a super long time.
Then reloaded to a page telling me my account has been blocked. Trying to contact help gets me the same page.
How can I resolve this? I haven't even got started yet.
Solved! Go to Solution.
May 26, 2023 03:34:24 PM by Arjay M
Hi Donald,
I'm sorry to learn that you're having this error with your account. However, I took a closer look and can confirm that there's no restriction on your account so this should not be the case. Could you please confirm if you're referring to a different or another account? If not, you may try using a different browser or the incognito mode of the current one. You could also clear your cache and cookies. Looking forward to your confirmation.
May 26, 2023 03:34:24 PM by Arjay M
Hi Donald,
I'm sorry to learn that you're having this error with your account. However, I took a closer look and can confirm that there's no restriction on your account so this should not be the case. Could you please confirm if you're referring to a different or another account? If not, you may try using a different browser or the incognito mode of the current one. You could also clear your cache and cookies. Looking forward to your confirmation.
May 27, 2023 08:20:39 AM by Donald H
Thank you very much. I was able to complete my set up and everything is working properly.