OK, I am like a kid on Christmas waiting for Santa to arrive.
I think my stats are about to show that I have FINALLY become top rated!!! :-D
But they haven't updated yet. I have 99% customer satisfaction and 13 out of 16 weeks as of yesterday, but nothing has updated yet. I know that the weeks out of 16 update usually on a Monday, but the stats have always updated on a Sunday, but not in this instance.
Any ideas? (I have cleared my browser cache and logged out and back in, but no dice)
Just to clarify, if you're referring to the eligible weeks count it's updated every Saturday. I'll follow up with the team to confirm this metric was updated as by designed and share an update with you directly.
For me at least, the jss update will be this week Sunday, because it updates every 2 weeks, so that might be your problem too. To be top rated, another condition is that you have to earn at least 1k in the last 12month.
Great news! I am now top rated
Not sure why it didn't update my stats page, but from the normal login it gave me the congratulatory message.
Now, back to work I go