Mar 7, 2021 09:29:09 AM by Namita S
Mar 7, 2021 12:36:18 PM Edited Mar 7, 2021 12:38:12 PM by Luiggi R
Hi Namita,
I am sorry to hear this is happening. Note that the information under "My Stats" could take some time to update. Please check it back in a few hours and if the issue persists after 24 hours, let us know so we can assist you further.
Thank you.
Mar 7, 2021 03:57:51 PM by Mary Elizabeth B
I was wondering the same thing. Mine also hasn't updated, and it usually updates in the morning.
Mar 7, 2021 07:56:31 PM by Petra R
It appears to have updated, just the date hasn't changed.
The usual glut of "Why has my JSS dropped" posts would indicate that the update happened, just the date hasn't been updated for anyone.
Jun 12, 2022 12:08:15 AM by Karamveer M
Hello, My stats are not updating since 29 May , My total earning is 1k+ but 845 showing and my JSS also not updated . Because of that I didn't receiving my TOP rated badge (I fulfilled all the criteria of TOP rated). Please check
Thankyou
Jun 12, 2022 02:09:13 AM by Annie Jane B
Hi Karamveer,
Thank you for reaching out to us. I checked your account and the lifetime total earnings showing on your profile is $1k+.
You don't have the Top Rated badge yet as you have non-eligible weeks on the calculation. Please, note that in order for the eligible weeks to increase, you would have to meet the eligibility requirements each new week while non-eligible weeks fall off the calculation. Please check the 'Calculating Top Rated Eligible Weeks' section of this help article for more information.
Jun 12, 2022 03:06:17 AM Edited Jun 12, 2022 03:14:59 AM by Karamveer M
Thankyou for your reply , How did I know how many non eligible weeks are there in calculation or can I see my graph just like shown in article or can you tell me how many non eligible weeks are in count .
Thankyou
Jun 12, 2022 03:14:25 AM by Karamveer M
Ohk I get it now after 1k+ and 90+ JSS now I am on my way to first week as an eligible candidate for the TOP rated
Jun 12, 2022 10:01:24 AM by Karamveer M
Hello , I have top rated badge in profile but my stats not updating and the TOP rated badge not showing in client POV so what's the reason of having the badge if client can't see it
Jun 12, 2022 11:17:54 AM by Luiggi R
Hi Karamveer,
It looks like your Top Rated badge was recently awarded. Note that it can take some time before the information displayed on your "My Stats" page matches your profile.
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