Oct 4, 2022 05:55:46 AM by David O
Didn't realize my bank transfer was going to be another 5 business days.
Just started the ACH at midnight, realized there is another transfer option listed (Why on earth does it not push you in this direction when adding a bank account????) But you need to register your debit card instead of back info.
Which I've never seen in my life and perform instant transfers all the time with no delay.
I had to wait 5 days for my payment to clear because it's a new account and now I'm stuck waiting longer. Two things that could have been handled better on Upworks side.
So here I am posting in the community because I've already requested support after going through the chat hoops, received a support email and nothing else, that was 9 hours ago.
Shame since UPwork just made over $200 off me but it's like I'm begging for free support.
Well by the time they respond it will be far to late to stop the ACH so this is just informational for anyone else.
Do the smallest job you can for like a $1 so you don't have surprises later. At least then your only waiting on 85 cents...
For the chat you have to keep typing nonsense over and over until you can put in an actual support request.
NO HUMANS ON THE CHAT couldn't find any other contact methods.
Oct 4, 2022 07:39:42 AM by NikolaS N
Hi David,
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