Jan 5, 2019 04:17:05 AM Edited Jan 10, 2019 10:22:43 AM by Joanne Marie P
Hi
I've been trying over and over again to fill out my address and the street field is grayed out. So when I click rewview application it highlights the street field in red and I cant enter my street name. I've used Google and Firefox browser and no joy.
Jan 5, 2019 07:19:02 AM by Joanne Marie P
Hi Clive,
One of our customer support agents will reach out to you directly via email to assist you further. Thanks!
Jan 5, 2019 07:25:54 AM Edited Jan 5, 2019 07:59:15 AM by Joanne Marie P
Thank you for quick response and your help. For the record the address I'm
trying to put in is
**Edited for Community Guidelines**
Cheers
Clive
Jan 5, 2019 08:00:11 AM by Joanne Marie P
Hi Clive,
Please feel free to respond to the ticket so that the agent assisting you will be able to help you efficiently. Thanks!
Jan 9, 2019 01:04:22 AM by Goran V
Hi Savanna,
Please add your address in the field above Street where it says "Start Typing your Address", if this does not work let me know. thank you.
Jan 9, 2019 12:53:02 PM by Savanna R
Hi its still not working. I tried on another browser also but the field is greyed out and cannot be filled.
Jan 9, 2019 01:15:03 PM by Bojan S
Hi Savanna,
One of our team members will reach out to you directly via email and assist you further with your concern, thank you.
Mar 18, 2019 10:45:30 AM by Bojan S
Hi Simjae,
I checked this for you and I was not able to replicate the issue you are experiencing. Please, try clearing your cache and cookies and using a different browser to check if you are able to click on the field above the street field which is greyed. Click the one with text ''Start typing your address'' and you will be able to update your address information. Let us know if you need further help. Thank you.
Jan 9, 2019 08:49:43 AM by Bojan S
Hi Corey,
I checked this for you and I was not able to replicate the issue you are experiencing. Please, try clearing your cache and cookies and using a different browser to check if you are able to click on the field above the street field which is greyed, click the one with text ''Start typing your address'' and you will be able to update your address information. Let us know if you need further help. Thank you.