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clive-hunte
Member

Street Field

Hi

 

I've been trying over and over again to fill out my address and the street field is grayed out. So when I click rewview application it highlights the street field in red and  I cant enter my street name. I've used Google and Firefox browser and no joy.

11 REPLIES 11
tinker_bell3
Moderator
Moderator

Hi Clive,

 

One of our customer support agents will reach out to you directly via email to assist you further. Thanks!

~ Joanne
Upwork

Thank you for quick response and your help. For the record the address I'm
trying to put in is

**Edited for Community Guidelines**


Cheers

Clive

Hi Clive,

 

Please feel free to respond to the ticket so that the agent assisting you will be able to help you efficiently. Thanks! 

~ Joanne
Upwork

Hello I am having this problem also, please can you help?

Hi Savanna,

 

Please add your address in the field above Street where it says "Start Typing your Address", if this does not work let me know. thank you.

~ Goran
Upwork

Hi its still not working. I tried on another browser also but the field is greyed out and cannot be filled. 

Hi Savanna,

 

One of our team members will reach out to you directly via email and assist you further with your concern, thank you.

~ Bojan
Upwork

I am having the same issue.

Hi Simjae,

 

I checked this for you and I was not able to replicate the issue you are experiencing. Please, try clearing your cache and cookies and using a different browser to check if you are able to click on the field above the street field which is greyed. Click the one with text ''Start typing your address'' and you will be able to update your address information. Let us know if you need further help. Thank you.

~ Bojan
Upwork

I'm having the same problem, please help, very frustrating!  

Hi Corey,

 

I checked this for you and I was not able to replicate the issue you are experiencing. Please, try clearing your cache and cookies and using a different browser to check if you are able to click on the field above the street field which is greyed, click the one with text ''Start typing your address'' and you will be able to update your address information. Let us know if you need further help. Thank you.

~ Bojan
Upwork
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