🐈
» Forums » Freelancers » Submit Work for Payment button is not working
Page options
ana-havlini
Community Member

Submit Work for Payment button is not working

Hello! I am facing a problem with submit work for payment button. It does not working. Never had that problem before.

Thanks in advance,
Ana

ACCEPTED SOLUTION

Hello Ana,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you

Pradeep

Upwork

View solution in original post

6 REPLIES 6
tlbp
Community Member

Is the milestone funded?

ana-havlini
Community Member

Yes it is. It does not want to load that page for any contract. When I click Submit Work for Payment, display becomes bright because it is loading (for forever).

I am very close to become a Top Rated, I guess I have to verify identity or something like that. I verified ID few months ago, so it will probably be a video verification (?)  I concluded this based on reading other freelancer's similar experiences.
In that case I guess someone from the UW  community center should contact me. I would really like to solve this problem, as I have few active contracts and narrow deadlines to submit the work. 

What email should I write to while waiting for an official response here or freelancer's help?

 

Ana 

Hi Ana,

 

Thank you for your message. I am sorry to hear about the trouble while trying to submit your work on the contract. I am unable to replicate any issue while using this feature. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser or computer. Feel free to message us if problems persist.

 

Thank you.

Pradeep

Upwork

Hi Pradeep,

 

thank you but still nothing changes. Who I should contact for this issue, what should I do?

 

Thank you, 
Ana

Hello Ana,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you

Pradeep

Upwork

Thank you so much. I hope this will be solved soon.

 

Ana

Latest Articles
Top Upvoted Members