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Submit a proposal is not working

joeljarin
Active Member
Joel J Member Since: Jun 22, 2017
1 of 7

Hi,

 

I'm having problem with "Submit a proposal" seems to be deactivated, I have 29 submitted proposals and still have 22 available connects, just wondering if there is something wrong with my profile.

 

Thank you 

quijibo
Community Guru
Alexander F Member Since: Mar 10, 2017
2 of 7

Usually happens when you need to do an identity verification with Upwork. Check your email since they send you a notice about this. 

joeljarin
Active Member
Joel J Member Since: Jun 22, 2017
3 of 7

Hi Alexander thank you for your quick reply, I haven't received email from upwork, I been monitoring emails since I have active contract but none of them a notification regarding this verification stuff.

quijibo
Community Guru
Alexander F Member Since: Mar 10, 2017
4 of 7

What do you mean by "deactivated"? Is it greyed out?

joeljarin
Active Member
Joel J Member Since: Jun 22, 2017
5 of 7

yes it is greyed out.

joeljarin
Active Member
Joel J Member Since: Jun 22, 2017
6 of 7

Thanks Alexander, I dig up my email probably I overlooked on this email, yes I found the email. thanks for you help.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
7 of 7

Hi Joel, 

Alexander is correct. You need to complete the video-chat verification to be able to continue submitting proposals to jobs on the platform. Please check your email for further instructions on how to complete the verification.


~ Avery
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