Submit proposal button is not active.

[953e2536]

I have a APPLIED proposal, but I don't see how to contact the client. For me, this is the first confirmed proposal and I do not know how to continue communicating with the client. Or what is the next step?

The key "Submit proposal" is not active. I can't press it.

**Edited for community guidelines**

[lysis10]

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Evgeniy B wrote:

I have a APPLIED proposal, but I don't see how to contact the client. For me, this is the first confirmed proposal and I do not know how to continue communicating with the client. Or what is the next step?

The key "Submit proposal" is not active. I can't press it.

---

It's greyed out because you already submitted a proposal. You contacted the client. The proposal goes to the client.

[953e2536]

thanks you ))

[petra_r]

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Evgeniy B wrote:

I have a APPLIED proposal, but I don't see how to contact the client. For me, this is the first confirmed proposal and I do not know how to continue communicating with the client.

---

Unless the client contacts you, there is no way to communicate with them.

---

Evgeniy B wrote:

The key "Submit proposal" is not active. I can't press it.

---

That's because you have already submitted a proposal, as it tells you on the screenshot.

[yousafupb]

I have same issue. Can you please help? thanks

[953e2536]

Thanks. 

It seems the client approved but hasn't contacted yet?

[lysis10]

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Evgeniy B wrote:

Thanks. 

It seems the client approved but hasn't contacted yet?

---

I have no idea what you're asking , but yes clients just never responding is a thing. You should probably read up on how Upwork works or you're about to get scammed and be the next person to rage on here about not getting paid.

[953e2536]

Jennifer, thanks for advice. Im reading all the time HOW TO :)))

Just need some time for learning all things here. 

Blue text on the top left corner - Applied. 

**Edited for community guidelines**

[lysis10 · Accepted solution]

Yep, the blue applied tag means you sent a proposal.

[rehan1037]

hi

My profile has been approved about 10 hours ago but still 'proposal button' is not active. Please look into the matter and fix it so that I may start bidding the projects.

Regards,

Rehan

[AleksandarD]

Hi Muhammad,

We'll have one of our agents reach out to you directly via email to assist you further with your account.

Thank you.

[1d372b12]

Hi

I joined the agency, but I can't submit an offer from the agency. The Submit Offer button is not active. 

I'll say right away that I'm going to work as a freelancer and through an agency, i.e. NO EXCLUSIVE.

Regards,

Alexey

[g_vasilevski]

Hi Alexey,

I would like to clarify that only clients can send an offer. As a freelancer, you can only send proposals under the agency if the agency owner changes your permision. If you have any additional questions, let me know. Thank you.

[1d372b12]

The owner of the agency claims that he gave me permission.

[1d372b12]

The owner of the agency claims that he gave me permission.

[g_vasilevski]

Hi Alexey,

Yes your account is now updated. When you're under your freelancer profile you can click the Submit Proposal button. Now at the top under "Proposal settings", you will have the option to choose whether you will send the proposal as an individual freelancer or under the agency. Thank you.

[1d372b12]

Thanks Goran. But why is the button not active when I log in through the agency?

[g_vasilevski]

Hi Alexey,

I would like to confirm that this is by design unless you're a business manager or an admin of the agency. Thank you.

[1d372b12]

Again, the button is inactive if I log in through an agency.

[AndreaG]

Hi Alexey,

I checked your account and it doesn't look like you have the permissions needed. You can share this help article with the Agency Owner for more information.

[1d372b12]

I made an offer from the agency, the client wrote to me in a personal chat, and I can't organize a chat with the agency. To discuss large projects, specialists of different profiles are needed, and I can't do it.

[PradeepH]

Hi Alexey,

Thank you for your message. I see that you have already added a team member to the conversation. Also, you can add other team members by clicking the options menu (3 dots) > 'Add People' button on the respective conversation.

Thank you

Pradeep

[1d372b12]

Thanks Goran. Everything works!

[1d372b12]

Again, the button is inactive if I log in through an agency.