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Submit proposal button still grayed out!

richardchang
Active Member
Richard C Member Since: Feb 10, 2018
1 of 4

I noticed this after trying to use Upwork again after a long period of not using the site. I made the video call verification yesterday and I tried clearing my cache/cookies on my browser. Do I just need to wait some more or is there something else I need to do?

joanbonjoc
Community Guru
Jo-An B Member Since: Aug 2, 2016
BEST ANSWER
2 of 4

Hi Richard,

Thanks for reaching out. I can confirm that account has passed verification and already resumed. You can now start submitting proposals. Happy Upworking!

~ Jo-An

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arewelch
Active Member
Riomar W Member Since: Oct 9, 2018
3 of 4

Hi, I am having the same issue.  I have 58 connects available and I am trying to submit proposals, but the button is grayed out. Could anyone advise? s

 

see screenshot attached.  

**Edited for Community Guidelines**

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Riomar,

Our team has reached out to you via ticket to finish our short video verification process. Please follow the instructions listed on your ticket, thank you.


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