Submit work without requesting payment.

[carlosmendiola]

I got my first contract but in the end I told my customer that I would not charge them because completion took longer than we agreed. I submitted the work to them, but I didn't realize that the contract will remain open until I hit the "Submit work for payment" button. How can I get rid of it without charging?

[prestonhunter]

If the money has not already been released to you, then if you close the account, you will be prompted to authorize a refund. Do that.

If the money has already been released to you, then you can click on the contract listing and then click on the "Three Dots" icon and select the "Refund" option.

[carlosmendiola]

No money has been released to me yet.

[prestonhunter]

Then just close the contract and you won't get any money. You will be given an opportunity to refund all the money to the client.

[carlosmendiola]

How do I close a contract?

[petra_r · Accepted solution]

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Carlos M wrote:

How do I close a contract?

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Go to "My Jobs"

Open the contract

Click on the 3 dots on the right

Choose "End Contract"

[carlosmendiola]

Awesome! Thank you both so much!