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Sudden job success score update and decline

atifaimran
Community Leader
Atifa T Member Since: Aug 4, 2012
11 of 30

This JSS is giving me a bout of depression. Every two weeks I have to dread the update.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
12 of 30

Hi everyone, 


There is a known issue affecting some users JSS and the team is investigating it further. We'll keep everyone posted once the issue has been resolved. We are sorry for the inconvenience.


~ Avery
Upwork
miroslav84
Community Guru
Miroslav M Member Since: Jan 21, 2016
13 of 30

So I should expect to have my JSS go back where it was. I did hard to improve my JSS and now it should turn out its growth is actually a result of an error.

 

And when I have a refund, job cancellation and bad feedback owing to issues on Upwork which  failed to deliver one client's notifications and messages to me, it is NOT an error and the JSS goes down immediately and firmly. How sweet.

boshoffirene
Community Guru
Irene B Member Since: Feb 17, 2015
14 of 30

oh boy oh boy...you guys had me checking...and YUP...16th.

colettelewis
Community Guru
Nichola L Member Since: Mar 13, 2015
15 of 30

Me too.

anima9
Community Guru
Robert James R Member Since: Apr 17, 2015
16 of 30

JSS, the only thing unique to Upwork.

 

I want to add a funny remark but I risk getting suspended or modded.

farrahmandeeli
Ace Contributor
Farrah M Member Since: Sep 14, 2015
17 of 30

Same here. August 16. I really hope they would fix this

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
18 of 30

 


@Farrah M wrote:

Same here. August 16. I really hope they would fix this


 Fix what?

 

So it updated a few days earlier than usual. That is a problem why, exactly?

atifaimran
Community Leader
Atifa T Member Since: Aug 4, 2012
19 of 30

Some people have also experienced a decline in the score along with an early update. This is why it is a matter of great concern.

atifaimran
Community Leader
Atifa T Member Since: Aug 4, 2012
20 of 30

When I contacted support they say that some of the users have experienced this issue. Now after the fix the entire situation will be clear.

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