May 19, 2022 10:13:40 AM by Kyle J
Problem:
Some professions, IE lawyers, architects, and engineers, require state licensure to do a project in that state. Many clients I've seen only have the country listed for their location and do not mention in a project posting which state licensure is required. Some clients are located in different states than the projects they are working on. I personally spend time on my proposals to try to obtain jobs, and in my opinion it's a bad design flaw to have a lack of information to where a freelancer may not know if they are qualified for the project or not. I am forced to either ignore projects without a location or to burn time on a proposal on the offchance that the project location is in one of the 2 out of 50 states that I'm licensed in.
Solution:
Upon client selecting the category and/or skills that commonly requires specific location licensure (IE if architecture is selected), provide a mandatory yes/no option to client of "Does this project require a professional License?". If yes, provide an additional mandatory dropdown or blank box to fill in location where licensure is required.
May 19, 2022 11:50:46 AM by Preston H
But this isn't a website for lawyers, architects, and engineers.
This is a general-use freelance work platform.
Upwork can't modify the user interface to accommodate every edge use case.
May 20, 2022 11:59:48 AM by Kyle J
And the platform offers people to seek and provide work for freelance lawyers, architects, and engineers. The platform is currently setting itself up for failure with those professions, and I provided a simple solution that would only affect those professions in a small but huge way.
Suggesting the UI can't be improved for specific professions sounds like a good way for the platform to keep those professions away. Upwork is better off if more people use it, not less. Making a small UI change is not a big ask to greatly increase the viability of upwork for freelancers of multiple professions.
May 20, 2022 12:35:59 PM Edited May 20, 2022 12:36:26 PM by Preston H
I understand where you are coming from, and I think your comments here are thoughtful and intend to be helpful.
But if I'm being honest, I think such a modification to the user interface is unlikely to happen.
I don't work for Upwork, and I'm not in charge of making such decisions, but I have observed for many years what types of modifictions are made to the client-side user interface used to post jobs. I simply can't think of anything that Upwork has done to accommodate specific job niches, especially ones which comprise such a small percentage of the jobs being posted on the site.
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