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Suggestion: Overview Section for Clients

Community Guru
Aseem B Member Since: Dec 20, 2014
1 of 10

In a recent job discussion (Just 10 minutes back), It turns out that client was a school kid who was trying to get some work done at ridiculously low prices considering the level of work. However in the job posting he wanted to hire Intermediate level Software Engineers to work on a source code he has his team already developed(Turned out to be a faulty open source project from GIT Hub).

I have had similar experiences before. Had this thing been known to me, I would not have wasted one hour in the interview process discussing the requirements of the project.

 

I know that while freelancers are supposed to reveal their work experience in full detail, clients are given full freedom to protect their privacy. As a result we are often caught working for unprofessional individuals. It will be good to have an overview section about the client where even if they choose to protect their privacy, they can still reveal their level. Eg. Whether the client represents a Start up company, a Multi national Organization or a college kid looking to get his assignment done. I am not against school kids wanting to get their assignments done but  I will like to have a feature that helps me filter out the people and organizations that I do not want to work with.

 

This system is very much needed as odesk moderators consistently refuse to interfere in client-contractor disputes and advice us regularly to choose our clients carefully. Please ask the clients to fill out an About Us section where they can brag about how professional they are. I know this will not resolve the issues completely but will be a convenience to know that who exactly are we working for before we apply for the job. Client location and payment history are a great filter but a more detailed "About Us" section or the size of the company that clients represent will be nice to have before applying for the job. 

Community Guru
Preston H Member Since: Nov 24, 2014
2 of 10
Sometimes, when I'm feeling adventurous, I like to apply to work for mysterious clients with no track record.
Community Guru
Aseem B Member Since: Dec 20, 2014
3 of 10

Hi Preston

We are all adventurous people here but right now I had been burnt bad and need some stability and predictability in life Smiley Happy

 

Community Guru
Preston H Member Since: Nov 24, 2014
4 of 10
I have never knowingly applied to work for a student to help with their homework. I don't mind seeing those jobs posted, but the money they are offering is never very good relative to the amount of work they want done.

But I have had great experiences and made good money working for clients who were new to oDesk and had no idea how to use the platform. These include a great client who is a surgeon, one who is a real estate agent. Sometimes I send step by step instructions... Close the contract. Leave feedback. Send payment. That kind of thing. Because they literally did not know what to do and were too busy to read up on the subject.

But the pay can be very good and the work can be rewarding.

ODesk newbie/surgeon: good client prospect
ODesk newbie/high school student: probably not
Community Guru
Marcia M Member Since: Apr 3, 2013
5 of 10

I've worked with new clients, but they were people I could research on the internet. For example editing and proofreading a PhD dissertation for someone who did not have English as a first language, who was listed on his university's website and had previously coauthored work in his field. I wouldn't work for someone who claimed to be a surgeon if I couldn't find their name in a list of staff at the hospital they claimed to work at. I check out all my clients. (And I have no problem with clients Googling me either.)

Community Guru
Aseem B Member Since: Dec 20, 2014
6 of 10

Identifying new clients and working with them is a topic well addressed in some other forum posts. I personally try having short milestones or hourly contracts with new clients.

 

However in this post I will like to discuss whether or not it will be a good thing if you know a thing or two about your clients before you apply for their job. I think it will save a lot of trouble applying and going through project discussion process and in some cases even help identifying certain bad clients that odesk is always warning us about.

As Preston rightly addressed a new professional is a better choice than a new kid/student. However job posts hardly mention any information about where the client is coming from and what will he do with the work you provide him.

Eg. If the client represent a software company that wants to commercially distribute your peice of software , you know in advance that this person will not mind and behave professionally if work hours are extended as long as quality is good upto his mark. But if the person just wants the software for his own personal use to make his life a little better, there is a red flag with such clients as they may present very basic requirements and as the work progress keep on increasing their demands to make the product a little better and expect to pay with previously set price or estimated work hours. 

Community Guru
Marcia M Member Since: Apr 3, 2013
7 of 10

Aseem, that is what the interview process is for. You should be asking the client about what they will be using  your work for at the interview. You will need to know anyway, to be able to do the job to the best of your ability. In fact, showing that you are interested in what your work is being used for will probably increase your chances of beng hired.

 

If you aren't happy with the answer, then don't take the job.  An interview is a two-way street. The client is deciding whether to hire the freelancer, and the freelancer is deciding whether to work for the client. You don't have to take a job just because you've been granted an interview.

Community Guru
Preston H Member Since: Nov 24, 2014
8 of 10
Totally agree with Marcia. I absolutely don't need more info about clients provided in job postings or client profiles. Some great work experiences for me have come from job postings with only a few words, posted by first time clients. An hourly contract with a client who has only a vague goal and needs a contractor's guidance can be a great thing.

If during the interview process you feel that there are red flags, you can always alter you rate accordingly, increasing your hourly rate or the fixed rate amount. Then the client will have to decide whether or not to pay what you are asking or move on to another contractor.

I quote different hourly rates for every job, varying the rate based on the type of project, the timeframe, how much I want the job, etc.
Community Guru
Aseem B Member Since: Dec 20, 2014
9 of 10

Marcia and Preston

You have both made a very good suggestion and I do ask the client to tell me about him. May be I need to move this question to the top before we begin diving into the requirements discussion. 

 

Having said that I will keep the topic open as I think that an about me section in client profile can act as a good filter about the jobs to apply or ignore just like we use their work history, payment verification etc.

Ace Contributor
Vicente G Member Since: Dec 30, 2009
10 of 10

I do a lot of scraping from websites and other source files such as PDF.

What bugs me is why clients announce that they will provide the source document only after they have selected a freelancer.  I think that this is non-productive work and wastes the time of freelancers trying to guess what the clients need.

 

From experience, I have found that when the client is able to provide the source url or the source file and a template or a few sample rows of what is needed, a quotation and a sample scrape or format can easily be provided for the client to evalutate.

 

Simple jobs are made complicated with clients that are lazy to describe what they want.

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