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Support staff time of response

elodiete
Active Member
Elodie T Member Since: Aug 13, 2016
1 of 5

Hi, 

Does anyone now how long the support staff usually takes to answer a request please ?

 

Thanks, 

lysis10
Community Guru
Jennifer M Member Since: May 17, 2015
2 of 5

I've only had to deal with them once and I believe they were quick and got back to me within a few hours, but it was the middle of the night IIRC so I didn't get it until the morning.

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
3 of 5

What's your question? Maybe you can get an answer here rather than asking the "support staff."

elodiete
Active Member
Elodie T Member Since: Aug 13, 2016
4 of 5

I would like to cancel the request of transfer to my money bank account, but I don't know how to do it

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
5 of 5

Hi Elodie,

 

To answer your question, I see our agent responded on your ticket 18 minutes after you submitted the request. I see they advised you regarding your question so please let us know if you have any other questions.

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