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Suspended Account, but client updated the account and still contract is suspended.

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Gajendra T Member Since: Aug 21, 2020
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i need to know about my contract which got suspended.contract ID 24914197. My client has updated his payment methods and has also made the payments on upwork but and has provided me with a screenshot. but its not reflected in my upwork account and our contarct is still suspended.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
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Hi Gajendra,

 

While we can't share any details, please ask your client to follow up on the notification they recently received and communicate with our team in order to resolve the issue with their account and resume your contract. Make sure to stop working on this contract and continue only after you can see that the contract has been resumed.


~ Bojan
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Gajendra T Member Since: Aug 21, 2020
3 of 3

ok will ask.

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