Suspended Account

[jack_mclellan]

Ok, so I’ve got a notification at the top of my screen telling me that my accounts been suspended. It’s not told me why, and it’s given me no method by which to fix the problem. Any help would be appreciated.

Thanks

[g_vasilevski]

Hi Jack,

Our team has already reached out to you via ticket with more details about this. Please follow the instructions listed on your ticket, you can access your tickets on this Link. Thank you.

[jack_mclellan]

Yes, however next to that ticket it also says 'solved', which was the main cause of my confusion. Sorry, I should have made it clearer, but does it mean that the suspension is only temporary?

[g_vasilevski]

Hi Jack,

Yes that is correct if you have any additional questions feel free to post them on your ticket and our team will assist you further. If you experience any problems let me know, thank you.