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ihorvalent28
Community Member

Suspended account

Hello team!

My partner's account was suspended about 2 weeks ago and we can not start work together as Agency since his account is not active even after his docs successful verification. 

Help, please. Give advice on what we should change to start work

Number of his support ticket is 23784530

My partner's account is **edited for Community Guidelines**

2 REPLIES 2
michael_skaggs
Community Member

Your partner will have to contact customer support on his own. Upwork won't provide you with any information on an account that doesn't belong to you.

aocumen
Community Manager
Community Manager

Hi Ihor, 


As Michael has noted, we are unable to share more information with you about your partner's account for privacy reasons. Please ask your partner to refer to the ticket you have noted on this post for more information about his account. 


~ Avery
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