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Suspended account

325ec893
Active Member
Andrew B Member Since: Mar 19, 2021
1 of 2

Hi, 

I've just created my freelancer account and it got suspended in 10 minutes. I see the notice to contact customer support but it is not working at all. What should I do and where to go to? Your chatbot is not helping. I would like to get reasonable and information explanation of what has happened. 

 

Thanks indeed, 

all the best, 

Andrew

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 2

Hi Andrew,

 

It looks like our team has reached out to you via support ticket #31266102 with info about your account. Please review your ticket and feel free to reply to the team if you have any further questions. You can access your ticket from the notification sent to your email address and also here.

 

Thanks!

~Andrea
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