Suspended contract

[flexibleassist]

Hi Guys,

I am new on Upwork, sorry if i made a mistake by open a new topic.

I have a contract which is suspended. I do not know what happened. I sent a message to my client. But there is no answer from him.  What should do i do now?   I stopped working on the contract.

Thank you

[petra_r]

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Anita L wrote:

I have a contract which is suspended. I do not know what happened. I sent a message to my client. But there is no answer from him.  What should do i do now?   I stopped working on the contract.

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9 times out of 10 it means there is a payment issue on the client's side.

Nothing you can do unless the client sorts it out with Upwork.

[flexibleassist]

Oh good to know. Thank you for the quick answer. Well the profile of my client was ok. I mean i saw, payment method verified. This is not means nothing?

[petra_r · Accepted solution]

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Anita L wrote:
Oh good to know. Thank you for the quick answer. Well the profile of my client was ok. I mean i saw, payment method verified. This is not means nothing?

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Oh it's a basic requirement. But just because a payment method was verified does not mean that it can still be charged successfully a week, a month or a year later...

[flexibleassist]

Thank you for the quick help 🙂