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flexibleassist
Community Member

Suspended contract

Hi Guys,

 

The contract was suspended. I tried to contact with my client. But no answer yet.

What can i do now? (I stopped working) Is there  any other way to contact with him?

It is a bit annoying. He hired me, there is some kind of problem with the contract or with his account. And now he avoid to answer to me.

 

Thank you.

4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Anita,

 

Unfortunately I can't share details for another user with you. Rest assured, our team has already reached out to your client to assist them further. Thank you.

~ Goran
Upwork

Thank you Goran.

prestonhunter
Community Member

re: "Is there any other way to contact with him?"

 

If he provided you with other ways to contact him, you may use those ways.

 

If he did NOT provide you with other ways, and you look him up in Google or something, then you would be violating a serious Upwork rule if you contacted him through methods he did not provide to you. You could be suspended for doing that.

 

The contract is suspended.

The client knows this. It is his problem, not yours.
You are doing the right thing: You stopped working.

 

For now, you do nothing. Do not try to contact the client. Do not work.

Thank you Preston.

 

No, he did not provide any other contact option. And of course i am not gonna spy after my client. This is very very disrespectful, and against of the rules on Upwork. I just worried a bit.  Maybe there is something i can do.  But no, i have to wait.

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