Feb 1, 2020 04:55:51 AM by Ismael G
Hello, my account is suspended. Why ? And how to recover it ? Thanks.
Feb 1, 2020 06:48:56 AM by Aleksandar D
Hi Ismael,
Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with your account. Please note that a copy of the ticket will arrive in your email as well from where you can continue the correspondence with our team.
Thank you.
Feb 3, 2020 01:27:15 PM by Ismael G
Now it says "Financial transactions have been limited. Please check your email for additional information or contact customer support."
Feb 3, 2020 01:51:59 PM by Bojan S
Hi Ismael,
I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket as soon as possible.
Thank you for your patience.
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