Mar 23, 2021 05:10:32 AM by Litha B
Hello I completed a project for a client and he has refused to answer my queries relating to payment. I am new to this platform and so I was unaware of the usual proceedings. He sent me his work via direct message and I sent him the completed project via direct message. When I asked about how we could proceed with payment he did not respond. All the evidence is in my inbox. Please help.
Mar 23, 2021 05:16:10 AM by Goran V
Hi Litha,
I checked your account and would like to confirm that you were never hired on an official contract. In order to be eligible for our Upwork Payment Protection you will need to be hired on a official contract and fulfill the criteria required.
I would recommend checking out our resources here and learn more about how to protect yourself and about getting started on Upwork. Our team will also investigate your client further and will take proper actions. Thank you.
Mar 23, 2021 07:09:13 AM by Mikko R