I've tried reinstalling, even clearing the registry. I am waiting on your team's response to my email,. I just sent my upwork logs.. Can i just clear my cache now? I can't afford to not work today
I'm having the same issue.
Support says to re-install the app - so I did. The app is still not connecting.
I'm sure it's not my connection since I'm able to go on a video call and access any site without any problem.
I can see that our team member has advised you to install the latest version of our app.
You can also submit a ticket from our app and giving access to our team to your logs, our team will investigate this further and contact you directly on your ticket.
You can follow the steps listed in this Help Article and submit a ticket from the app.
I have been having this issue for weeks, luckly my client accepted manually tracked time, other clients won't accept this for sure, is it possible to go back to an older version of the desktop app?
I'm using Mac OS High Sierra
Hi, Goran. I am also experiencing the same problem that pops up and says "THERE WAS A PROBLEM LOADING UPWORK. Please check your internet connection and restart the app"