TOP-RATED STATUS LOST DUE TO PROFILE INCOMPLETE

[jddy2006]

Hi All! I just noticed my TOP-RATED status suddenly disappeared although I'm qualified 16 out of 16 weeks. I think this is because my profile became incomplete when i removed sample work on my portfolio.

Can someone enlighten me whether I should inform Upwork about this? or will this refresh on its own? if it does, when will this refresh? 

Thank you!

[JoanneP]

Hi John Darren,

I shared your concern with the team, and one of our team members will reach out and assist you directly via a support ticket. Thank you!