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quantprogrammer
Community Member

TRUST AND SAFTERY MADE ME REFUND 120 % of what i got paid

TRUST AND SAFETY ARE WHAT MAKE WORK HELL

 

I have worked 5 years on the platform to build my profile, TOP RATED PLUS Huge earning huge fees 5000 hours worked 

 

They want me to refund a client 120% after working for hundreds of hours free

Instead of coming to a fair agreement they bullied the client into pushing for high refunds, I followed the instructions perfectly and worked hard

 

THEY ARE LIARS

 

12 REPLIES 12
spectralua
Community Member

120? Never saw this before. Them take 100, not more. Pls give more details.

I refunded the client 800usd, The client agreed to a 50% refund, I said wait i will do some more work, and get back the 800 I ended up working 100s of free hours, it turned out that the client's ask was mathematically impossible, Try explaining that to UPWORK, Then entered the negotiation, they are only interested in the client making a final refund proposal, which at the money is close to 120% EVERYTHING I SAY IS IGNORED BYTRUST AND SAFTEY   

TRUST AND SAFETY ARE SAYING THAT AS PART OF THE NEGOTIATION I HAVE TO RESPECT THE FINLA DECISION OF THE CLIENT TIME TO CLOSE THE ACCOUNT

I HATE UPWORK
I HATE UPWORK

I HATE UPWORK

I HATE UPWORK

lucioric
Community Member

Also, if a fly steps in your computer, hourly protection is deemed invalid because your job is considered fraudulent. At the tests my last experience with Hourly protection.

Need to stop using them they are Horrible people

salakuzzaman
Community Member

Hi Richard,

Keep Clam, Don't be upset. Hope Upwork slove your problem. Because we believe Upwork Client and freelancer both get equel right. No one more important, everyone have to right.

i saw your profile you are a top rated plus freelancer. You enforce your lots of energy, so upwork also understand about you.

Please , My humble request upwork team kindly hear Richard's problem and slove it.

Happy freelancing.

Thanks

It easier to say it when you don't have forced refunds etcetera. AH, and it says "You refunded $69", when at which stupid moment in the Earth did I really want to refund. And that refunds come on time, but don't be the askings for explainations, because they can last 4 days.

4000 usd refun

bobafett999
Community Member

"I refunded the client 800usd, The client agreed to a 50% refund, I said wait i will do some more work, and get back the 800 I ended up working 100s of free hours"

 

Why didn't you just take the half and go peacefully.  Instead you said "wait I will do some more work".  Nobody asked you to work 100 more hours.

 

TRUST AND SAFET DID

If Upwork obligating clients is a joke!

so True

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