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7thgoddess
Community Member

Tax information showing incomplete even if details were submitted?

I received an email to update W8 last December, so I have filled all the information out and submitted. It looked like it went through fine... And then I look through my profile again and it shows "incomplete". I look at the hostiry and previous submissions were there. I tried to update (again) today, but the drop down for the country is showing blank so I can't really proceed.

What else do I need to do? I do not want upwork to take another 30% of earnings.

1 REPLY 1
ArjayM
Moderator
Moderator

Hi Venus,

 

Thank you for reaching out here in the Community. I checked and it looks like you've completed your Tax Information. Please check this screenshot for your reference. Let us know if this is not reflecting on your end and we'll look further into that for you. Looking forward to your confirmation.

 

~ Arjay
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