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barbjc
Community Member

Technical Help

I cannot submit my profile because I can't save education, work history and profile pic. The scroll bar does not work so I can't scroll down to the save button (I assume it is at the bottom of the page).

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Barbara,

 

Could you please try to use a different browser or clear your cache and cookies? Please let us know if you are still unable to update your profile so we can check further. Thank you!

~ Joanne
Upwork
barbjc
Community Member

I am currently using Chrome, but I also tried MS Edge and Firefox. In
Firefox I didn't even have a scroll bar and couldn't see a save button. I
have also tried clearing cache and cookies. None of these things resolved
the issue.
g_vasilevski
Retired Team Member
Retired Team Member

Hi Barbara,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your application. Thank you.

~ Goran
Upwork
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