Temporary financial hold despite verification

[michaeljosell]

I recently verified my account online, but still have a financial hold. I am unable to contact an upwork representative to resolve this issue, as the reason the hold was there was because I needed to verify, but now that I have, I am not prompted to contact a representative. Apparently the hold is there for no reason at all.

[cylver1z]

Hello Michael,

I have escalated your concern. One of our representatives will get in touch with you shortly. Thank you.