Temporary removal from Top Rated program

[kthyl]

I have just received this notice "Temporary removal from Top Rated program". I honestly don't know what's going on. Can someone help me with this problem?

Thanks!

Kthyl

[kochubei_valeria]

Hi Le Hyunh,

I'll have one of our support agents reach out to you directly via a ticket and sort out issues with your account. You should receive an email notification about the ticket shortly.

Thanks!

[aitringo]

Hi, hope you all doing perfect ! 🙂
I'm getting the same message, can someone help me please ?
Thank you so much in advance, whoever you are 🙏

[JoanneP]

Hi Mohamed,

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!